Warranty

All Sales Are Final. Only Exchange and Store Credit After Purchase.

All the Returned Products Apply 25% Restocking Fee unless mentioned otherwise.

One (1) Year Standard Limited Warranty (“Limited Warranty”)

For Products Purchased Within the North America

Disclaimer and Limitation of Remedy

ALL OTHER EXPRESS AND IMPLIED WARRANTIES FOR THIS

PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

AND/OR NONINFRINGEMENT OF THIRD PARTY RIGHTS, ARE

HEREBY DISCLAIMED. SIMULATION 1 SYSTEMS EXPRESSLY DISCLAIMS ALL

WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY

IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE

LIMITED IN DURATION TO THE TERM OF THIS EXPRESS LIMITED

WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE

EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW

LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE

EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO CUSTOMER.

CUSTOMER MUST READ AND FOLLOW ALL SET-UP AND USAGE

INSTRUCTIONS IN THE APPLICABLE USER GUIDES AND/OR

MANUALS ENCLOSED. IF CUSTOMER FAILS TO DO SO, THIS

PRODUCT MAY NOT FUNCTION PROPERLY AND MAY BE

DAMAGED. CUSTOMER MAY LOSE DATA OR SUSTAIN PERSONAL

INJURIES. TOSHIBA, ITS AFFILIATES AND SUPPLIERS DO NOT

WARRANT THAT OPERATION OF THIS PRODUCT WILL BE

UNINTERRUPTED OR ERROR FREE.

IF THIS PRODUCT FAILS TO WORK AS WARRANTED ABOVE,

CUSTOMER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR

OR REPLACEMENT. IN NO EVENT WILL SIMULATION 1 SYSTEMS, ITS AFFILIATES

OR SUPPLIERS BE LIABLE TO CUSTOMER OR ANY THIRD PARTY

FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE

PRODUCT. THIS LIMITATION APPLIES TO DAMAGES OF ANY KIND

WHATSOEVER INCLUDING (1) DAMAGE TO, OR LOSS OR

CORRUPTION OF, CUSTOMER’S RECORDS, PROGRAMS, DATA OR

REMOVABLE STORAGE MEDIA, OR (2) ANY DIRECT OR INDIRECT

DAMAGES, LOST PROFITS, LOST SAVINGS OR OTHER SPECIAL,

INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES,

WHETHER FOR BREACH OF WARRANTY, CONTRACT, TORT OR

OTHERWISE, OR WHETHER ARISING OUT OF THE USE OF OR


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INABILITY TO USE THE PRODUCT AND/OR THE ENCLOSED USER

GUIDES AND/OR MANUALS, EVEN IF SIMULATION 1 SYSTEMS, OR AN

AUTHORIZED SIMULATION 1 SYSTEMS REPRESENTATIVE, AUTHORIZED SERVICE

PROVIDER OR RESELLER HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY

OTHER PARTY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR

LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR

SOME PRODUCTS, SO THE EXCLUSIONS OR LIMITATIONS MAY

NOT APPLY TO CUSTOMER. THIS LIMITED WARRANTY GIVES

CUSTOMER SPECIFIC LEGAL RIGHTS, AND CUSTOMER MAY ALSO

HAVE OTHER RIGHTS WHICH VARY FROM COUNTRY/STATE/

JURISDICTION TO COUNTRY/STATE/JURISDICTION.

General Terms

This Limited Warranty applies to SIMULATION 1 SYSTEMS’ (“Product[s]”)

sold by SIMULATION 1 SYSTEMS or SIMULATION 1 SYSTEMS’s

resellers to a customer within the Noth America; for such customer’s own use and not for resale (“Customer”). This Limited Warranty commences on the date of purchase and expires one (1) year

after the date of purchase (“Limited Warranty Period”), and covers the Product

for warranty service required within the country where the Product was

originally purchased.

SIMULATION 1 SYSTEMS warrants that the Product (1) is free from defects in materials and

workmanship and (2) conforms to the factory specifications in effect at the time

the Product was manufactured.

SIMULATION 1 SYSTEMS will, in its sole discretion, restore the Product to working order in

accordance with factory specifications in effect at the time the Product was

manufactured or replace the Product with a product that is at least

equivalent to

the original Product. SIMULATION 1 SYSTEMS reserves the right to use

reconditioned parts that

are equivalent or superior to original factory specifications. Replacement parts

or products are warranted to be free from defects in materials and

workmanship

for thirty (30) days or for the remainder of the Limited Warranty Period

of the

Product in which they are installed, whichever is longer. Parts or products

replaced under this Limited Warranty shall become the property of

SIMULATION 1 SYSTEMS.

If Customer authorizes SIMULATION 1 SYSTEMS to perform any services

excluded under this

Limited Warranty, Customer shall pay standard repair fees for such work.

Customer may assign the Limited Warranty to a subsequent purchaser or

assignee of the Product by providing written notice to SIMULATION 1 SYSTEMS at the following

address: SIMULATION 1 SYSTEMS, Customer Service Division,

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Attn: Customer Relations-Warranty Entitlement, 951 Denison Street #8, Markham, ONT

L3R 3K4, within thirty (30) days after the assignment. Any other purported

transfer or assignment of this Limited Warranty is void.

The terms and conditions of this Limited Warranty constitute the complete and

exclusive warranty agreement between Customer and SIMULATION 1 SYSTEMS for the Product

and supersede any prior agreements or representations made in any SIMULATION 1 SYSTEMS

sales document or advice that may be provided to Customer by any SIMULATION 1 SYSTEMS

representative in connection with Customer’s purchase of the Product. No

change to the conditions of this Limited Warranty is valid unless it is made in

writing and signed by an authorized Vice President of SIMULATION 1 SYSTEMS.

Protection of Stored Data

For Customer’s important data, please make periodic back-up copies of all the

data stored on the hard disk or other storage devices as a precaution against

possible failures, alteration, or loss of the data. IF CUSTOMER’S DATA IS

ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR

MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE

DEVICES AND THE DATA CANNOT BE RECOVERED, SIMULATION 1 SYSTEMS

SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR

ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING

OR TRANSFERRING CUSTOMER’S DATA, PLEASE BE SURE TO

CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY

COPIED OR TRANSFERRED. SIMULATION 1 SYSTEMS DISCLAIMS ANY LIABILITY

FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.

BEFORE RETURNING ANY PRODUCT FOR SERVICE, BE SURE TO

BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY,

OR PERSONAL INFORMATION. SIMULATION 1 SYSTEMS IS NOT RESPONSIBLE FOR

(1) DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR

REMOVABLE STORAGE MEDIA, OR (2) THE RESTORATION OR

REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN

SOFTWARE INSTALLED BY SIMULATION 1 SYSTEMS WHEN THE PRODUCT WAS

MANUFACTURED.

Critical Applications

This Product is not designed for any “critical applications.” “Critical

applications” means life support systems, medical applications, connections to

implanted medical devices, commercial transportation, nuclear facilities or

systems or any other applications where product failure could lead to injury to

persons or loss of life or catastrophic property damage. ACCORDINGLY,

SIMULATION 1 SYSTEMS DISCLAIMS ANY AND ALL LIABILITY ARISING OUT OF

THE USE OF THE PRODUCT IN ANY CRITICAL APPLICATION. IF

CUSTOMER USES THE PRODUCT IN A CRITICAL APPLICATION,

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CUSTOMER, AND NOT SIMULATION 1 SYSTEMS, ASSUMES FULL RESPONSIBILITY

FOR SUCH USE. FURTHER, SIMULATION 1 SYSTEMS RESERVES THE RIGHT TO

REFUSE TO SERVICE ANY PRODUCT USED IN A CRITICAL

APPLICATION, AND DISCLAIMS ANY AND ALL LIABILITY ARISING

OUT OF SIMULATION 1 SYSTEMS’ SERVICE OR REFUSAL TO SERVICE THE

PRODUCT.

Standard Limited Warranty Period and Warranty Requirements

The Limited Warranty Period for Customer’s Product begins on the date of

purchase fromSIMULATION 1 SYSTEMS or an authorized SIMULATION 1 SYSTEMS reseller (“Purchase Date”).

Product registration is strongly recommended, and allows SIMULATION 1 SYSTEMS to send

Customer periodic updates, announcements, and special offers applicable to the

Product. Product registration is best completed during the initial start-up of the

Product, or can be completed online at www.simulation1.ca. Customer’s

failure to complete Product Registration will not diminish Customer’s rights

under this Limited Warranty.

Customer’s dated sales or delivery receipt, showing the date of purchase of the

Product, purchase location, Product description, and purchase price is

Customer’s proof of purchase. Customer may be required to provide proof of

purchase as a condition of receiving warranty service.

What is Not Covered by This Limited Warranty?

Service made necessary by accident, misuse, abuse, neglect, improper

installation, or improper maintenance

Replacement of missing parts, the provision of retrofits, or preventive

maintenance

Installation or removal of accessory retrofits, peripheral equipment or

computer systems of which the Product may be a part

Replacement or fixes of software

Repair or replacement of covers, plastics, or appearance parts such as

interior or exterior finishes or trim

Repair of damage that is cosmetic only or does not affect Product

functionality, such as wear and tear, scratches and dents, and missing,

scratched, faded or discolored keycaps or keyboard cover (if applicable)

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Service made necessary by any external cause, including fire, theft, acts of

God, alteration, problems arising from software or hardware not supplied

by SIMULATION 1 SYSTEMS, power failures, surges or shortages, lightning, or repairs by

persons other than those authorized by SIMULATION 1 SYSTEMS to service the Product

Service on Product purchased outside the North America

Service on SIMULATION 1 SYSTEMS-branded accessory items purchased with the Product

Service on third party products or service made necessary by use of

incompatible third party products

Service of Product on which the SIMULATION 1 SYSTEMS label or logo, rating label or

serial number have been defaced or removed

On-site service and repair of the Product

Damage caused by use of the Product outside the usage or storage

parameters set forth in the Product User’s Guide

Modifications to the Product not approved in writing by SIMULATION 1 SYSTEMS

Accessories

SIMULATION 1 SYSTEMS accessory items purchased with the Product are covered by their own respective limited warranties.

Software which may be Included with Product

SIMULATION 1 SYSTEMS’ sole obligations with respect to software, if any, distributed with the

Product under the SIMULATION 1 SYSTEMS brand name are set forth in the end-user license

agreement available at www.simulation1.ca. Unless otherwise stated

in writing, non-SIMULATION 1 SYSTEMS approved software is provided on an “as is” basis by SIMULATION 1 SYSTEMS.

However, non-SIMULATION 1 SYSTEMS manufacturers, suppliers or publishers may offer their

own warranties.

Warranty Extensions and Upgrades

SIMULATION 1 SYSTEMS offers a full line of optional service programs to complement its

standard limited warranty. For more information, visit our web site at

www.simulation1.ca or call 1-647-317-6723(Morth America only). If outside of

the North America, please contact your local reseller.

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Online Support

Technical support is available online at SIMULATION 1 SYSTEMS’ web site at

www.simulation1.ca. At this web site, Customer will find answers for

many commonly asked technical questions plus many downloadable software

drivers, BIOS updates and other downloads.

Obtaining Service for Product Purchased in the North America

In the North America Customer is entitled to warranty service through at least one of the following methods:

Repair-Return Service through SIMULATION 1 SYSTEMS’ Depot Service

Whole Unit Exchange Service

Carry-In Service (If Available)

To determine which warranty service method(s) is available for your specific

model, please visit our web site at www.simulation1.ca If more than one

warranty service method is shown, one will be designated as primary; the others